As the world begins to re-open the workplace, ServiceNow is helping to make sure going back to the workplace, works for everyone. Ensuring the health and safety of your workforce and workplace is essential. Hybrid teams will also pose special challenges that must be addressed with digital tools. Join us on July 20th to learn how to prepare for a safe working environment, and how to enable a future workplace that’s conducive for virtual w...

2020 demonstrated that supporting digital citizen services is more important than ever. Citizens turned to the state, local, and regional governments for answers to urgent questions, and they expected a consumer-like service experience to help them find those answers. It's crucial that state and local governments streamline processes and provide efficient, intuitive digital-first experiences to their citizens, residents, and businesses. Join S...

The pandemic showed the clear need for digital transformation and agility in government —especially for programs like unemployment insurance that administer federal funding at the state level. As the COVID-19 crisis enters its second year, it has never been more critical for state governments to deliver federally funded benefits efficiently to Americans who are relying upon that aid. With the recent American Rescue Plan Act (ARPA), fede...

Join us for this webinar to find out how fast and easy it is to configure a ServiceNow-to-ServiceNow® data integration with Instance Data Replication (IDR). Every day more customers like you are increasing the number of instances they use. Additionally, they are exchanging data with other ServiceNow customers. Why not supercharge your efficiency while making things easier, too? Kreg Steppe will share what you’ll need to know to get s...

You have a well-designed business strategy and defined business outcomes, but how can you be sure to reach your business goals? The simple answer is governance. Strong governance can keep your project aligned with your business objectives and desired outcomes. Once the strategy is set, governance can streamline decision-making—the direction is clear. In this session, you will discover how to harness the power of governance: Get a clear u...

Evaluating third-party vendors prior to a business relationship is critical to managing risk for enterprises. But, executing a vendor risk assessment is often a time-consuming and error-prone process. At ServiceNow®, we set out to change this and see better outcomes. Join us to learn how we use our Vendor Risk Management solution to assess third-party risks quickly and accurately—creating positive experiences for both ServiceNow and...

The global pandemic put organizations’ business continuity plans to the test. When identifying gaps, inadequate vendor risk management and insufficient resilience planning often top the list. Rectify these issues. Join us to learn how to address risk and resilience at every stage in the vendor lifecycle. You’ll get an inside view of how Great American Insurance Group developed an integrated third-party risk management process, as w...

ServiceNow mobile apps can help you restart operations in a safe and smart way, and protect the health of your workforce—something that’s now a top priority in our new world of work. Hear first-hand from our customer, Lori Krikorian, VP of Service and Project Standards at UMass Memorial Healthcare, on how UMass uses ServiceNow mobile apps to track the health status of thousands of employees with daily health checks in response to C...

A new generation of mobile tools to empower employees for success Employees are always eager for more mobile capabilities with access to the tools and information they need to do their jobs from anywhere, at any time—even more so now that remote work is the new normal for many. With our upcoming Paris release, employees will have access to a new slate of tools to help them make their world of work, work better—wherever their jobs t...

To help protect revenue and business resilience, the business needs to know what IT assets are owned, where they are located, who is using them, and more. When day-to-day business operations shift, IT Asset Management provides your cornerstone to these benefits. But as the workplace continuously evolves, an asset estate poses significant challenges from an operational, cost, and risk perspective. ServiceNow® Hardware Asset Management (HAM)...